Home >  Shipping & Returns

Shipping & Returns

We ship from China to worldwide, the shipping time is about 5-7 days. We mostly use DHL or EMS to ship orders. You can even get your orders in the hands of only 3-5 days by DHL! Delivery to some island states, we use airmail which can take about 15-30 days. Orders may be delayed because of bad weather, incorrect address, or access to the product.

We will ship the items in 1-2 days after your payment is cleared (Sat. & Sun. and most national holidays excluded), and we will send you the tracking number in about two days!

Please confirm your shipping address before you pay for it, you'd better leave the phone number for contact. Please enter a valid email address when you register an account on our website and check email often after you have purchased your order for updated information.

return policy

1, return the defective items:

If the product proves to be defective with physical damage within 7 days from the initial receipt date, only because of our mistakes, customer can return the item in its original packaging without wear for a free replacement. But you will need to provide pictures which show the defect (s) of the product before returning.

2, returning products you are satisfied with:

If for any reason you are not satisfied with your purchase, you can return it in 10 days in their original packaging with the receipt for a refund or an exchange. If the return is not caused by our fault, we will charge 20% of the fee for a refund, and shipping cost will not be refunded, or if an exchange is requested, you are required to pay shipping charges for the return and exchange.

3, No returns on used items. Items must be unused and in original packaging for refund. Original box must not be defaced or altered in any way.

4, the return shipping customer's responsibility.

5, You must contact us in 7 days after you receive your order if you want to return. We do not accept any returns for a decision that has been received over a week.

6 We only allow a complete refund for items that have problems caused by us. For other personal reasons, we will deduct the original handle cost when we make the repayment.

7 If re-package contains all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.

8, exchanges or refunds must be made after your package has been received by us. You will be notified by e-mail to the address listed in your account when the refund is complete.

9, can take up to 7 working days to complete your return or exchange.